What if I forget my Order Number?
Your order number is included in your Order Conﬁrmation email with an automatic link to your Order Status on aceasia.com.my. It is a good idea to save your Order Conﬁrmation email or write down the number for future reference. If you forget or misplace your order number you can get it by contacting Customer Service via email at firstname.lastname@example.org or by calling 03- 8060 3313
What does it mean if my order status display the below Preﬁx Order Status on aceasia.com.my?
What if I do not receive my order by the Expecting Delivery Date?
Upon received of your order,our customer service will liaise with you for a estimated delivery Date of your order. The new Delivery date also will be reﬂected on aceasia.com.my under “My Account” option. You may view for new Delivery date.
How long do you keep my Order history?
The “My Account” section is one of the great new features on aceasia.com.my. Your Order Status history will be kept for 365 days and will reﬂect your orders that were placed on aceasia.com.my, via the phone and Fax.